How can I place my order?
You can place your order directly via the website. Place your desired sweets in your online shopping cart and pay immediately. Do you place your order no later than Tuesday at 23:59? Then I can still send your pastries on Thursday!
How long is the shipping time?
I hand over the packages to PostNL or DHL on Thursday and they are generally delivered within 1 working day. That means you can have your pastries at home by Friday or Saturday, if you order them on Tuesday before midnight. Do you need them earlier? No problem! The brownies can stay in the fridge for at least 5 days , so you can also order them a week earlier.
What are the shipping costs?
The shipping costs depend on the size of your order or country. Do you order a maximum of 8 brownies? Then the package fits in the mailbox and the shipping costs are € 4.75 (The Netherlands) and € 11.75 (Belgium). Is your order larger? Then it becomes a parcel shipment and the shipping cost is € 7.75 (The Netherlands) and € 15,75 (Belgium).
Can I track my package online?
Do you order more than 8 brownies? Then you will receive a shipment number as soon as I have handed over your order to PostNL or DHL. This allows you to see exactly where your package is and when it will be delivered to your home on the PostNL or DHL website. Have you placed a small order of 8 brownies or less? Then your package will fit in the mailbox and you will not receive a track and trace.
What if I am one day late with my order?
Because I prepare all the pastries fresh on request, you can place your order until Tuesday at 23:59. I ship the packages on Thursday, so you can expect them at your home from Friday. Are you just late in placing your order? Then this means that I will send your pastries a week later.
How can I store my pastries?
I pack all the brownies in such a way that you can put them in the fridge immediately after delivery. The brownies can stay in the refrigerator for at least 5 days, and you can also freeze the brownies. This way they can be kept for up to a month. Let the brownies come to room temperature before serving, then they will become nice and soft and creamy again.
How long does a brownie last?
The brownies will stay in the refrigerator for at least 5 days. You can also freeze the brownies. This way they can be kept for up to a month. Let the brownies come to room temperature before serving, then they will become nice and soft and creamy again
How can I store my Stuffed Cones?
The stuffed cones can be kept in the fridge for up to 6 days. I pack them in such a way that you can place them directly in the fridge. Handy, right? Please note: You cannot freeze this product.
Can I return my pastries?
The pastries cannot be returned, because they are fresh products with a limited shelf life. The sale is final after a successful payment. The right of withdrawal is therefore not applicable. You don't like the pastry? Then of course I think that's a great pity. But taste is subjective, so unfortunately no valid reason for a return.